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1、复制此网址电脑浏览器打开,微信公众平台官网:https://mp.weixin.qq.com/ 输入小程序账号和密码,管理员扫码登录。
(注:小程序和公众号是同一个登录入口,登录时注意分清登录账号,使用公众号账号密码登录时,进入的是公众号后台;使用小程序账号密码登录时,进入的是小程序后台)
![broken image](http://user-assets.sxlcdn.com/images/69470/FnlgGwa1muost53v3_dbFH4uR2ZO.png?imageMogr2/strip/auto-orient/thumbnail/1200x9000>/quality/90!/format/png)
2、“客服” - “添加”
![broken image](http://user-assets.sxlcdn.com/images/69470/Fjy2ZjHyhsNXp47jGDMEclVtSM2l.png?imageMogr2/strip/auto-orient/thumbnail/1200x9000>/quality/90!/format/png)
3、输入需要添加为客服的人员微信号,并搜索,之后确定即可
![broken image](http://user-assets.sxlcdn.com/images/69470/FpisxYkw37VJItYk4gIMcYs8hqcI.png?imageMogr2/strip/auto-orient/thumbnail/1200x9000>/quality/90!/format/png)
![broken image](http://user-assets.sxlcdn.com/images/69470/FsOB-8ytsVtz5q_ldEuvf5nbtDXv.png?imageMogr2/strip/auto-orient/thumbnail/1200x9000>/quality/90!/format/png)
已绑定为客服人员的微信,可在电脑上登录微信客服系统 https://mpkf.weixin.qq.com,接入客户;或用微信扫描“微信客服助手”二维码,在手机端接入客户。
![broken image](http://user-assets.sxlcdn.com/images/69470/FvuTbrCu8GxjsX0sjAL-1Xho8aJt.jpg?imageMogr2/strip/auto-orient/thumbnail/1200x9000>/interlace/1/format/jpeg)
微信客服助手,长按识别